I just placed my subscription! When will my box be shipped?
Expect your favorite piece of mail---your box!--- to ship the business day after you order for the first month, and shipping will always be on that day of the month going forward.
If you ordered your first box after the 20th of the month, we move your recurring box date up to the 20th.
Example: You order your first box on August 25th. That box will leave our warehouse within 1 business day. The next month’s (September’s) bill and ship date will be September 20th.
If you preorder a box, that preordered box will bill and ship on the first day of the month of that box. Example: You preorder the August box on July 27th. The August box you preordered will ship on August 1st. The next month’s (September’s) bill and ship date will be September 1st.
Here's a quick video from Shilah to explain this further!