How to Stop and Resume My Subscription

How to Cancel

1. From your Account, Click on Manage My Subscription:

2. A pop-up will show up and then please click on Disable Subscription Autorenewal:

3. There will be a video from Katie for some suggestions. If you still wants to contibue with the cancellation process, click on DISABLE AUTO-RENEWAL.

4. You will then be given an option to skip or pause your boxes. But if you still decided on cancelling, you will be asked to answer few items and click DISABLE AUTO-RENEWAL.

5. If you choose to cancel, you will be offered to Get $15 Off of your next 3 Recipe Boxes. You can still choose to Cancel Subscription if you really need to and click DISABLE AUTO-RENEWAL.

6. Once successful, you will be prompted with the message below to confirm the cancellation. Please bear in mind that cancelling the subscription will only stop the box for that month if done at least a day before the actual shipping date.

Note: To Resume your Subscription, log on to your account and click on the Resume Box. This will set you up with your next box on your preferred Shipping Date.

NOTE: Please be reminded that for 6 months and 12 months commitments, your cancellation will take effect at the end of your commitment.