How to Stop and Resume My Subscription

How to Cancel

  1. From your Account, Click on Manage My Subscription:

2. A pop-up will show up and then please click on Stop Subscription:

3. You will be asked for alternative options to cancelling your box such as gifting them or skipping but if you wish to truly cancel your subscription, keep on clicking Cancel My Box at the bottom of each pop-up:

4. You may also be asked for the reason of your cancellation, in which you will be free to choose which one and then click on Cancel Subscription to finalize the subscription:

5. Once successful, you will be prompted with the message below, confirming that your subscription has been cancelled. Please bear in mind that cancelling the subscription will only stop the box for that month,  if done at least a day before the actual shipping date.

Note: To Resume your Subscription, log on to your account and click on the Resume Box. This will set you up with your next box on your preferred Shipping Date.

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