How to Stop and Resume My Subscription

How to Cancel

  1. From your Account, Click on Manage My Subscription:

2. A pop-up will show up and then please click on Disable Subscription Autorenewal:

 3. You will be given the option to PAUSE for a few months as an alternative. If you are decided on cancelling your subscription, click on Disable my box autorenewal:

4.  You may also be asked for the reason of your cancellation, in which you will be free to choose which one and then click on Disable my box Auto Renewal to finalize the subscription:

5. Once successful, you will be prompted with the message below, confirming that your subscription has been cancelled. Please bear in mind that cancelling the subscription will only stop the box for that month,  if done at least a day before the actual shipping date.

Note: To Resume your Subscription, log on to your account and click on the Resume Box. This will set you up with your next box on your preferred Shipping Date.

NOTE: Please be reminded that for 6 months and 12 months commitments, your cancellation will take effect at the end of your commitment.

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