What is your return policy? (100% earth-tastic guarantee)
What is the 365-Day Earthtastic Guarantee?
We stand behind every Simply Earth product with our 365-Day Earthtastic Guarantee. If you’re not completely satisfied with your purchase for any reason, just reach out within 365 days and we’ll make it right — no hoops, no hassle.
What does “make it right” mean?
We’ll offer a replacement, store credit, or a full refund — whichever works best for you.
Does this apply to all products?
Yes — essential oils, accessories, and Recipe Box subscriptions are all covered.
How do I make a claim?
Just email our customer support team and we’ll take care of it.