What is your return policy?
If you don’t love what you purchased from Simply Earth, feel free to contact us within 365 days for a full refund in the form of store credit. To request a store credit, just contact us with your order info.
Contact Simply Earth Customer Service by emailing firstname.lastname@example.org.
*When you contact us, please include:
- Your first and last name.
- Your order number and a picture of the packing list
- The name of the product you do not want
- Why you aren’t entirely happy with your purchase
If you choose to email us, please include a photo of the item. If the item is damaged, please make sure the damage is visible in the photo.