What is your return policy?

If you don’t love what you purchased from Simply Earth, feel free to contact us within 365 days for a full refund in the form of store credit. To request a store credit, just contact us with your order info.

Contact Simply Earth Customer Service by emailing hello@simplyearth.com.

*When you contact us, please include:

  • Your first and last name.
  • Your order number and a picture of the packing list
  • The name of the product you do not want
  • Why you aren’t entirely happy with your purchase

If you choose to email us, please include a photo of the item. If the item is damaged, please make sure the damage is visible in the photo.

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