Do you cover customs fees for international orders?

We strive to provide transparency regarding our shipping policies. Please note that customs fees, import duties, taxes, or any other charges imposed by the destination country are not covered by us.

Customs fees and related charges vary from country to country and are determined by the respective customs authorities. These fees are typically levied on imported goods and are the responsibility of the recipient or the buyer.

We recommend that you familiarize yourself with your country's customs policies and regulations to understand any potential fees that may apply to your order. As a customer, it is important to be aware of these additional costs to avoid any surprises upon delivery.

Please note that the customs fees mentioned above are independent of our shipping charges and are not included in the total cost displayed during the checkout process.

Thank you for choosing Simply Earth, and we appreciate your understanding regarding customs fees.