How do I track my order?

Once your order is COMPLETED, the tracking number will be available. Just click COMPLETED. There will be a pop up box that will show your order and the tracking info. (Please see image below)

Or, check out this video that Shilah made for you on how to track your order: How to track the shipping on an order.

You'll also receive the tracking information for each order via email.

Your order should be delivered within 3-10 business days.* If it has been longer than 10 days or your tracking shows that it was returned to sender, please email us at help@simplyearth.com with your order number and correct address. Our customer service team will then work with you regarding your order.

*During the Corona Virus Pandemic we have been advised to inform our customers that shipping and tracking updates could take around 21 days (or around 14 business days).

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