How to Track My Order
You can track your order from your Simply Earth Online Account by following the steps below:
- Log on to the website and scroll down to Your Recent Orders.
2. Click on the Review your Box and then scroll down. You will see your Tracking Number, just below the price breakdown of the order.
3. Clicking on the tracking number will direct you to the USPS website where the details of your order’s delivery will be indicated.
You'll also receive the tracking information for each order via email.
Your order should be delivered within 3-10 business days.* If it has been longer than 10 days or your tracking shows that it was returned to sender, please email us at firstname.lastname@example.org with your order number and correct address. Our customer service team will then work with you regarding your order.
*During the Corona Virus Pandemic we have been advised to inform our customers that shipping and tracking updates could take around 21 days (or around 14 business days).